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Frequently asked · honestly answered

Straight answers.
No spin.

Thirty questions small businesses actually ask, answered the way we’d answer on the phone, including the ones where the honest answer is “it depends” or “no.”

30 answers
01

The money

Prices, structures, deposits: the arithmetic, out loud.

Price on request. Ask the Welcome Team for a written quote for the bay that fits your business. One United Price means that quote sets out base rent and any recurring property charges together, as one monthly price. Browse the facility pages to start.

One United Price means your written quote sets out base rent and any recurring property charges together. If the lease is triple-net, those charges include your share of building taxes, insurance and upkeep. Utilities and your own business insurance are separate. Confirm the bay’s billing arrangements, deposit, annual increases and any year-end adjustment before you sign.

Lease structure varies by park, building and bay. Ask which recurring charges are included in the quoted rent and which costs are separate. The current written quote and proposed lease set the terms.

Where a lease carries CAM (common area maintenance, your share of park upkeep), it is one of the recurring property charges your written quote sets out with the base rent. Ask how any annual increase and any year-end adjustment work for your bay before you sign; the written quote and lease set the terms. If you want the deep version, the 27 Questions guide walks every money clause in order.

It depends on the park, the bay and any build-out. The amount is stated in writing before you sign, never sprung at signing.

No. You lease directly from us, the person on the phone works for the park, and there is no fee on your side. If you bring a broker we’ll work with them professionally, but nothing here requires one.

The flagship guide

Twenty-seven questions deserve a longer answer.

The money questions on this page are the short version. The full guide walks every clause a small-bay lease can throw at you, as a checklist you can use on us or on our competitors.

02

The space

Sizes, heights, power, doors, the building, by the numbers.

From 160-square-foot micro suites at New Fairfield to 7,500-square-foot spaces at Melissa. The heart of our parks is the 800 to 3,200-square-foot working bay. The Bay Types page breaks down all six formats with what each is built for.

Clear height must be confirmed for the specific bay and measured to the lowest obstruction in the area your equipment will use. Ask the Welcome Team for the measurement and check it against your lift, racking or rig requirements before committing.

Power differs by park and bay: some bays have three-phase, some single-phase. Tell us what you run (welders, compressors, lifts, ovens) and the Welcome Team confirms the panel, voltage and phase for your specific bay before you sign, not after your first tripped main.

Grade-level roll-ups sized for a box truck, typically 10×10 up to 14×16 depending on the bay, and some parks add dock doors (Medfield takes pallet freight without a liftgate). Ask the Welcome Team for the door size of the exact bay before you tour.

Some do, some don’t, and it changes the rent. Flex bays with a finished office and bathroom up front are their own product line. If you meet customers at the shop, ask the Welcome Team which bays have an office and bathroom.

Yes, every bay is heated, with gas or propane depending on the park. And we plow the lot by 6 a.m., because your workday doesn’t wait. Air conditioning is bay-by-bay: standard in finished office suites (Medfield’s come with real thermostats), optional shop-floor mini-splits elsewhere. Ask before you tour and we’ll give you the straight answer for your bay.

Six formats

Not sure which bay is yours?

Micro to warehouse, office-front to outdoor yard: the Bay Types page compares formats and helps you choose what to discuss with the Welcome Team. The Welcome Team confirms current space and specifications.

03

Running your business

What you can do in a bay, and how we answer when it’s no.

Trades and contractors, fabrication, e-commerce, fitness and training, auto work, studios, storage and warehousing, the working mix of any healthy park. Zoning differs by property, so your specific use gets a written yes or no before you sign, including when the answer is no and which of our parks can take it instead.

Often, with caveats we’d rather say now than later: auto uses hinge on the property’s permits, where the floor drain goes, and your insurance. Detailing and light mechanical fit at several parks; spray finishing is case-by-case, never a default yes. Tell us the sub-segment and we’ll match you to a building that can legally hold it.

Fitness uses need a property-specific review of permitted use, occupancy, clear height, floor loading, sound and parking. Tell the Welcome Team your class size and equipment plan before choosing a bay.

You can, and plenty of partners do: inventory, equipment, seasonal overflow, contractor stock. A real bay with a drive-in door and your own key beats a storage unit on access alone. If pure dead storage is all you need, we’ll tell you honestly when a cheaper self-storage unit is the better answer.

Ask the Welcome Team for the insurance requirements for the specific bay and permitted use, then obtain a quote from your insurance provider before signing. Coverage, limits, additional-insured wording and cost depend on the proposed lease and your business.

Access hours, entry systems and security features vary by park. Confirm that the available arrangements suit your working hours and customer visits before you sign.

Signage rules vary by town more than by us, most parks accommodate a sign band over your door, and we’ll walk you through the local permit rather than shrugging at it. Confirm any listing and signage arrangements with the Welcome Team.

Shop Talk

Explore a Shop Talk sample story.

Ten minutes inside a fabrication bay: what changed when the work got its own address, and what nobody warns you about. This is an illustrative sample.

04

Leasing & moving in

Tours, applications, terms, and growing out of the plan.

Request a tour through the park’s facility page. The team confirms the available tour options, appointment and entry instructions. Self-guided access is available only where the Welcome Team has arranged it.

Move-in timing depends on the bay and the lease. If you’ve already toured, you can send a leasing inquiry without a second visit.

Lease lengths, deposits, increases and renewal options depend on the park and bay. Ask for the current terms in writing and confirm how they fit your business before signing.

It depends on the lease and your business. Whatever the lease requires, including any guarantee, is stated in writing in plain English before you sign, not buried on page fourteen.

Tell the Welcome Team your growth plan. They can discuss suitable space and interest lists; a transfer or expansion depends on availability, approval and the terms of your lease.

Ask to join the interest list for the park and size you need. Anna is fully leased. An interest list records your needs; it does not guarantee a bay, a release date or priority over an existing lease.

The ten-minute version: business name and entity info, what you run, the size and timing you need, and insurance contact if you have one. New businesses aren’t disqualified, bring the plan instead of the history and we’ll have the honest conversation.

Roll-up doors at United Flex Melissa
Ready when you are

Toured it? Start the paperwork.

Send a leasing inquiry online. A formal application follows once the team confirms a suitable space.

05

The company

Who we are and how an unstaffed park takes care of you.

An owner-operator of small-bay flex parks: eight parks across six states, built and run for the businesses that actually work in them. We’re the landlord second; first we’re the people publishing every guide we have, whether you ever rent from us or not.

Use the contact details or inquiry form on your park’s page. The team can explain its current support arrangements. Confirm the right contact route and response expectations for your park before you sign.

Today: Texas, New Jersey, Connecticut, Massachusetts and New Hampshire. The parks map shows every one. If your town isn’t on it yet, join the first-look list to hear about new parks.

Sure, this page is the product working in public. For the capital side of the platform, use the investor contact in the footer and the right team follows up.

Still stuck?

Ask a person who knows the park.

Use your park’s contact details or inquiry form to ask about space, tours and support. The Welcome Team confirms the next step.